Welcome to Assistly! This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Information You Provide:
Name
Email address
Business name
Phone number
Billing information (processed securely by third-party providers)
Information submitted through contact or onboarding forms.
2. How We Use Your Information
We use your information to:
Provide and manage our services. Process payments and subscriptions. Communicate with you. Deliver onboarding and support. Improve our website and services. Comply with legal obligations.
We do not sell or rent your personal information.
3. Use of AI & Automation Tools
Our services may involve AI and automation platforms to:
Generate responses
Route messages
Automate workflows
These tools operate only within the permissions granted by the client.
We do not train AI models using your private data.
4. Third-Party Services
We use trusted third-party platforms such as:
Payment processors
Automation tools
Email and messaging services
These providers process data according to their own privacy policies. We are not responsible for third-party practices outside our control.
5. Data Security
We take reasonable measures to protect your information, including:
Secure access controls.
Permission-based integrations.
Limited data handling.
6. Client Responsibilities
You are responsible for:
Obtaining consent from your customers where required. Complying with email, SMS, and data privacy laws applicable to your business.
We are not responsible for how you use the systems once installed.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data.
Request corrections or deletion.
Withdraw consent.
To exercise these rights, contact us using the information below.
8. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page.